Contact Us

Contact Us

Applications and General Enquiries

Contact the ABF Travel Insurance team:

Phone: (07) 3252 5254
Email: abf@tbib.com.au

Medical Emergency Service - Contact Details

Please have the following information when calling the emergency service:

  • your travel insurance policy certificate number
  • dates of outward and inward travel
  • details of the problem including the name and address of patient and nature of illness/accident
  • name and telephone number of hospital and attending doctor
  • details of usual doctor / general practitioner

Phone:+61 (0) 2 9312 5168
Email: assistance@global24.com.au

Claims Service - Contact Details

ABF Travel Insurance Claims Dept, PO Box 348, South Melbourne 3205, Australia

Please note that the claims adjusters are not authorised to answer enquiries about policy sales or cover unless there is a claim.

Phone:(03) 8866-0784
Email: abf@tbib.com.au

You can submit your on-line by clicking here.

If you prefer you can download our paper-based claim form and email to us.

For more info see our FAQs, Product Disclosure Statement and Target Market Determination.